THIS LIMITED WARRANTY CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
Note: The warranty is provided in addition to the rights and remedies granted to you by your seller or granted to you under applicable legislation. Therefore, any remedy (e.g. rectification, claim for damages, right to terminate the contract) granted by the seller of the SAFEBRICK product or by the law applicable remain unaffected e.g., the right to claim lack of conformity within 24 months from the date of purchase to the place of purchase for EU member countries remains.
The warranty covers all defects compared to the specification of the product in question, that may arise in the product within the below mentioned warranty period, however, with the exceptions set out below. Unless otherwise explicitly stated in documents provided in connection with the purchase, the warranty period is twenty four (24) months. The warranty period starts when the product(s) is delivered to the first end-user.
This warranty does not extend to any product whose serial number has been defaced or altered, just as the warranty will cease if you make modifications in the software not authorised by SAFEBRICK.
The following are not covered by the warranty:
Batteries will be covered by twelve (12) months warranty. – Refurbished products will be covered by a six (6) months warranty. With the herein stated exceptions to claim under the warranty you may contact SAFEBRICK online return services via www.safebrick.com/support if a defect covered by the warranty arises in your product within the warranty period. SAFEBRICK will rectify the defect by, at our choice, either repairing the defective product, or replacing it with a product of same or similar type and condition. SAFEBRICK products marked as being a special or a limited edition cannot be guaranteed in case of replacement to be replaced with an identical product. The online return service is available in selected countries. Information on countries where the online return services is available can be found at:
Claims under warranty in countries not covered by our online return service must be made to the place where the relevant product was purchased or to an authorised SAFEBRICK retailer according to applicable consumer laws. The warranty does not cover the costs of consequential damage or indirect loss or any related expense of claiming under the warranty, such as loss from inability to operate the product. The warranty does not cover costs connected with rent of substitution products. Products which are developed especially for use in the country in which they are sold, e.g. due to varying transmission systems and approval demands, are not covered by this warranty, if defects or malfunctions are caused by the usage of the product in another country. In order for the warranty to apply, and to claim under the warranty, you must include the original invoice or copy hereof received at the time of purchase of the product in question, with the return parcel to SAFEBRICK in countries covered by SAFEBRICK Return Services or present the original invoice to the authorised SAFEBRICK retailer where you wish to make your warranty claim in countries not covered by SAFEBRICK Return Services.
For the Australian market only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For the US market only: Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For the US market only: Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
For the People’s Republic of China market only: Our SAFEBRICK goods come with twenty four (24) months Limited Warranty to the extent prescribed by law under the People’s Republic of China Consumer protection laws and regulations. The warranty only applies to SAFEBRICK products purchased in physical stores located or on-line stores hosted in People’s Republic of China. Products purchased in Hong Kong, Macau or Taiwan or elsewhere outside People’s Republic of China are excluded from the warranty. but subject to the applicable warranty in the relevant market of purchase.